Why should I make my reservation with Rent Top Apartments?

Rent Top Apartments offers a complete and efficient service for you to find the ideal accommodation for your holidays or your business trips at competitive prices and with the best quality. We offer luxury apartments in exclusive areas near the center, the beach and the main tourist attractions at affordable prices and with a safe and professional service.

Why should I advertise my rental property with Rent Top Apartments?

Rent Top Apartments is a solid, professional and well-known company with years of experience in the Spanish market. We anticipate a high potential for your real estate investment, as we grow to meet the requests of our clients.

How do I find a suitable property?

You may begin to search for available apartment rentals on the Rent Top Apartments homepage. Simply select the dates of your check-in and check-out by clicking on the pop-up calendars, the number of guests staying in the accommodation. All apartments that appear in your search results are those that are available and meet your request.

How do I contact the owner or agent of a property that interests me?

By clicking on the yellow icon at the top of the website you can send us your detailed questions and a Rent Top Apartments representative will answer you within 24 hours. You can also send your question to info@renttopapartments.com or call our office at +34 932955916.

How can I find a property with a pool?

When selecting the dates of check-in and check-out on the homepage and click on "Search", the apartments located in the beach area appear first. In the description of the apartment you can find more details.

How can I find a property near the beach?

Please click here for a list of apartments on the beach in Barcelona located in front of the beach or very close to Barcelona's most popular beaches or contact us at info@renttopapartments.com for more information.

How can I find a property in the heart of the city?

Please click here for a list of Barcelona apartments located in the historic city center and downtown area or contact us at info@renttopapartments.com for more information.

How can I know if the information contained in your website is accurate?

It is the individual responsibility of the advertisers to guarantee the updating and accuracy of the information that appears on the property pages. Rent Top Apartments relies heavily on the opinions of its customers to ensure the satisfaction of future customers.

Where can I find the exact address or floor of an apartment?

Once you have booked your apartment, we will provide you with the exact address in the booking confirmation. If you wish to receive more information about the floor where the apartment is located, please, contact us at info@renttopapartments.com or call +34 932955916.

Where can I find the exact price of an apartment?

The exact price of each apartment can be calculated directly online on each page of the apartments. Select the exact dates of your check-in and check-out and the number of guests using the drop-down menu. The price that appears in “Best Price” includes all taxes, special discounts, and holiday supplements. The amount of the final cleaning, city tax and the deposit are not included, but are present in the apartment description.

I have always stayed in hotels. What are the advantages of staying in an apartment?

Renting furnished apartments in the short / medium term is a very popular solution for those travelers in search of comfort, space, privacy, convenience, and a good investment. Rent Top Apartments offers a complete and efficient service for you to find the ideal accommodation for your holidays or your business trips at competitive prices and with the best quality. We offer luxury apartments in exclusive areas near the center, the beach and the main tourist attractions at affordable prices and with a safe and professional service.

I travel for business and have always stayed in hotels. Would an apartment suit my requirements?

We offer high quality business accommodations with a professional and highly experienced team. Renting furnished tourist apartments has become an increasingly popular option for those in search of comfort, space, privacy, convenience and a good investment. We understand the needs of those who travel for business, both for short and long stays, and we will be happy to meet these needs and assist you during your stay, providing you with an ideal working environment thanks to our friendly and efficient team in our best quality apartments, fully equipped and speed internet access.

We are a group of more than 10 people; do you have accommodation solutions for us?

Rent Top Apartments offers a wide selection of high-quality apartments. For large groups we present our complexes in front of the beach or in the center of the city, which can comfortably accommodate between 13 and 100 people at competitive prices. Contact us directly for all your questions about accommodation solutions for large groups by writing to info@renttopapartments.com or by calling our office at +34 932955916 for a list of available apartments.

Our company is organizing an event / training / conference and we are looking for a hosting solution for all our employees, 40 people minimum. Do you have a solution for us?

Rent Top Apartments offers a wide selection of luxury apartments. For large groups on business trips we present our complexes in front of the beach or in the city center, which can comfortably accommodate between 13 and 100 people at competitive prices. Contact us directly for all your questions about hosting solutions for hosting solutions for large groups by writing to a info@renttopapartments.com or by calling our office at +34 932955916 for a list of available apartments.

We will participate in the trade fair in Barcelona, La Fira de Barcelona. Do you have suitable apartments for our stay?

Rent Top Apartments offers a wide selection of luxury apartments, ideal for business trips to Barcelona and conference centers, La Fira de Barcelona or CCIB. Our apartments are located both in the center and in the beach, Diagonal Mar. These apartments provide you with an ideal working environment with high-speed internet access. Our professional and efficient team understands your requirements and provides you with a fast and high-quality service. For recommendations on first-class accommodations, contact us directly at info@renttopapartments.com or by calling +34 932955916.

Do you have apartments equipped for the disabled with access for wheelchairs?

Yes, we have many apartments with a lift in the luxury complex on the beach of Barcelona, Diagonal Mar. These apartments are suitable for disabled travelers, as well as other recently refurbished apartments located in the center. To verify if a particular apartment meets your travel requirements, please contact us.

¿Do you have accommodation with parking spaces suitable for moto/car?

Yes, we have many apartments with private parking and 24-hour surveillance in our luxury complex on the beach of Diagonal Mar (Barcelona). You can park for a supplement of 20 euros / night. In the downtown area we have agreements with many car parks, our daily rate is € 27.50 / night.

We are looking for a safe apartment. Do you have apartments with security and surveillance agents 24 hours a day?

Yes, we have many apartments with a security service 24 hours a day in the beach on Diagonal Mar. All our apartments have a safe box and high security doors.

How can I book an apartment online?

To book an apartment online, simply select the dates of your check-in and check-out by clicking on the pop-up calendars and the number of sleeping places (guests that require a bed). Click "Search" to see the available apartments and "Book" to begin the payment process. Once you have entered your personal information, the “Next” key will take you to another page, to review the payment details and the amount in euros to be paid with Visa, MasterCard, American Express or Paypal. Click "Send" to go to a secure bank website and complete the payment process. With payment confirmation (within 24 hours), we will send you a reservation confirmation by email, with the reservation identification number, exact address and detailed instructions for your arrival.

Do I have to pay by credit card?

To confirm your reservation, the corresponding payment can be made with MasterCard, Visa or American Express. We also accept PayPal to pay the 30% prepayment required (international and secure payment method) and in some cases, we can accept bank transfers. For more information on payment methods, contact a member of the Rent Top Apartments team by writing an email to info@renttopapartments.com or by calling our office at +34 932955916.

Is paying online with my credit card safe?

Yes! Online payments by credit card are a very secure way to confirm your reservation. Credit card payments are redirected to a secure bank web page where payment can be completed. Rent Top Apartments is a member of the Barcelona Association of Tourist Apartments. We are a solid, established, professional and well-known company with several years of experience.

Will I receive confirmation of my reservation?

Confirmation of reservations will be sent automatically by email once payment is confirmed. This process usually requires a maximum period of 24 hours. If you have not received confirmation of your reservation within 24 hours, please contact a member of the Rent Top Apartments team by email to info@renttopapartments.com or by calling our office at +34 932955916.

What happens if I don't know the time of my arrival and departure?

If while you are booking an apartment online you do not remember your arrival time, please leave a comment in the corresponding section saying that you do not know the details of your arrival, and that you provide them later. This does not imply any inconvenience, although we ask you to inform us about the possible time of the arrival to specify the time of check-in.

Are taxes and the cost of final cleaning included in the Total Cost?

The exact price of each apartment can be calculated directly online on each page. Enter the correct dates of your check-in and check-out and the number of guests using the drop-down menu and click "search". The price that appears in "Total Cost" includes all taxes, special discounts, holiday supplements. The amount of the final cleaning, the deposit and the tourist tax are not included, but are present in the apartment descriptions.

How can I request an invoice for my reservation?

To request an invoice for the payment of your reservation, leave a comment in the corresponding section during the online reservation process, requesting an invoice and all the necessary data. You can also reply to the confirmation of the reservation that we have sent you by email, requesting an invoice. We remind you that Rent Top Apartments can make invoices for all payments received online.

Can I cancel or modify my reservation?

Our cancellation policies vary according to the season for which the reservation was made (high, medium, low). Always considering that for large events such as the MWC the cancellation policy will be "non-refundable" 60 days before the day of check-in. Since each cancellation policy depends on the dates of each reservation, we advise you to check it before confirming the reservation. We encourage you to contact us by writing to info@renttopapartments.com or by calling our office at +34 932955916 for more information about changes in reservations.

Where can I pick up the apartment keys?

When you arrive at your check-in address, we will give you the keys, we will show you the apartment, give you the necessary instructions and information about the neighborhood, public transport, the nearest supermarkets, the garbage service, the recommended restaurants and bars , and a contract to sign. Do not forget your passport or identity document and the same credit card used to make the reservation.

Who will look for me when I arrive in the city?

We can reserve a pick-up service if you contact us in advance and informed about your flight number so that we can manage it. We ask that you call your check-in agent (you have the phone number in the confirmation email) after you have collected your bags and when you are with the driver of the transfer or, failing that, looking for a taxi, so that we know that you have arrived on time. Your check-in agent will be waiting for you in front of the apartment building and will give you the keys, will show you the apartment, you will sign the contract of the stay and give you all the necessary instructions and information about the neighborhood, transportation public, the nearest supermarkets, garbage service, recommended restaurants and bars, etc.

What type of contract will I sign at check-in?

During the check-in process we ask you to sign a basic contract with the details of your reservation and that confirms the total payment received and explains in detail the rules of the apartment and both the conditions of use and the conditions for the return of the deposit.

What do we do if there are broken objects in the apartment?

When you sign the contract, you will see that there is an explicit clause about the broken objects in the apartment. We give 4 hours after check-in to inform us about any damages. If there is an object that is damaged during your stay you can notify our office and we will solve the problem immediately. We want you to enjoy your stay without inconvenience that can be arranged.

When will my deposit be returned?

The check-out process does not require the presence of any member of Rent Top Apartments. Our team will check the apartment and if it is in good condition (as at the time of check-in) without missing/damage/broken objects and there was not any situation that breaks the rules previously signed in the contract, the full deposit will be returned.

Is there a number we can contact in case of emergency?

In case of emergency, contact a Rent Top Apartments representative by calling our 24 hours mobile number: +34 607738235.

In the case of not being able to comply with the check-in / check-out schedules, can we leave our suitcase while visiting the city?

We always try to be flexible with check-in and check-out schedules. In the event that we have a check-in / check-out scheduled for the same day, we must comply with the schedule established on our website. In case of inconvenience, you can leave your suitcase in the private storage room of the apartment (if available), or we can store it in our office while visiting the city or enjoying a good meal. To confirm your check-in / check-out schedules, contact us by email at info@renttopapartments.com, the same day before 11: 00h in the morning.

How can I contact you for general questions and/or a specific apartment?

Send your question to info@renttopapartments.com or call our office at +34 932955916. We will answer you as soon as possible.

Who should I contact to find out if a property is available?

The calendars of Rent Top Apartments are updated regularly. The calendar of the apartment below the “availability” option shows updated data on available and closed dates. The website does not allow you to reserve apartments that are not available on the selected dates. To further verify the availability of an apartment, send your question to info@renttopapartments.com or call +34 932955916.

Who do I have to contact once I have arrived in the city?

We ask you to call your check-in agent (you have the phone number in the confirmation email) after you have collected your bags and when you are looking for a taxi, so we know that you have arrived on time. Your check-in agent will be waiting for you in front of the apartment building and will give you the keys, will show you the apartment, will give you all the necessary instructions and information about the neighborhood, public transport, the nearest supermarkets, garbage service, recommended restaurants and bars, etc.

Who should I contact in case of problems or questions during my stay in the apartment?

Please contact our office (from Monday till Sunday) for any assistance you may need. We want you to enjoy your stay without inconvenience that can be arranged. In case of emergency, contact a Rent Top Apartments representative by calling our 24 hours mobile number: +34 607738235.

How can I send you a comment about my stay?

We appreciate all our guest’s comments and suggestions. You can also post your comments directly online on our website by clicking on the corresponding link. We thank you in advance for your time and consideration and hope you enjoyed your stay.

Can we ask for an extra cleaning service during our stay?

Yes, we will be happy to provide you with an apartment cleaning service on the days you want: the cost must be consulted with our customer service staff. You can also benefit from a change of bed linen and towels with a supplement in the price. For more information send us an email to info@renttopapartments.com with the reference number of your reservation. * Prices are subject to change depending on the apartment and availability.

Can we order a taxi/transfer?

Yes, we will be happy to provide you with a pick-up service from your apartment. Inform our office about the time and place and he/she will handle the pick-up.

Can we request restaurant reservations?

Yes, we will be happy to provide you with a restaurant reservation service. Inform our office about the time and place and he/she will take care of the reservation and the taxi if necessary.

Can we request additional tourist information?

Yes, we will be happy to provide you with additional tourist information. At each Rent Top Apartments luxury rental, we offer you a dossier that includes maps and useful information. For further information, contact your contact person at check-in or call the office at +34 932955916.

Can we order football tickets?

Yes, we will be happy to provide you with football tickets depending on the season and availability. Contact our office at info@renttopapartments.com or call us at +34 932955916 for prices and more information.

How can I receive information about popular events that take place in the city?

Visit our website www.renttopapartments.com and see the links below for main events and news in Barcelona. To receive regular information about events in Barcelona, news, accommodation, and special discounts, sign up for our monthly newsletter and request to be added to our mailing list by sending an email to info@renttopapartments.com.

What general information can I find on your website?

Visit our website www.renttopapartments.com to receive all the information about discounts and accommodation services, urban transport, restaurant recommendations, urban events, valuable tourist information, and more. We update our website weekly with more news and services.